{"id":22871,"date":"2026-08-20T19:20:29","date_gmt":"2026-08-20T19:20:29","guid":{"rendered":"https:\/\/sortedkeys.com\/?p=22871"},"modified":"2026-08-20T19:37:32","modified_gmt":"2026-08-20T19:37:32","slug":"como-corrigir-o-erro-produto-nao-licenciado-no-microsoft-office","status":"publish","type":"post","link":"https:\/\/sortedkeys.com\/pt-pt\/como-corrigir-o-erro-produto-nao-licenciado-no-microsoft-office\/","title":{"rendered":"Como corrigir o erro &#8220;Produto N\u00e3o Licenciado&#8221; no Microsoft Office"},"content":{"rendered":"\n<div class=\"sk-blog-content\">\n  <div class=\"sk-toc\">\n    <h3>\u00cdndice<\/h3>\n    <ul>\n      <li><a href=\"#what-causes-error\">O que causa o erro &#8220;Produto N\u00e3o Licenciado&#8221;?<\/a><\/li>\n      <li><a href=\"#fix-1-account\">Solu\u00e7\u00e3o 1: Verifique a sua Conta Microsoft<\/a><\/li>\n      <li><a href=\"#fix-2-multiple-copies\">Solu\u00e7\u00e3o 2: Remova m\u00faltiplas c\u00f3pias do Office<\/a><\/li>\n      <li><a href=\"#fix-3-activation-troubleshooter\">Solu\u00e7\u00e3o 3: Use o Assistente de Recupera\u00e7\u00e3o e Suporte<\/a><\/li>\n      <li><a href=\"#permanent-solution\">A Solu\u00e7\u00e3o Permanente: Obtenha uma Licen\u00e7a Genu\u00edna<\/a><\/li>\n      <li><a href=\"#faq\">Perguntas Frequentes (FAQ)<\/a><\/li>\n    <\/ul>\n  <\/div>\n\n  <p>\u00c9 incrivelmente frustrante ver <strong>&#8220;Produto N\u00e3o Licenciado&#8221;<\/strong> (Unlicensed Product) ou <strong>&#8220;Uso n\u00e3o comercial \/ Produto N\u00e3o Licenciado&#8221;<\/strong> na barra de t\u00edtulo do Word, Excel ou PowerPoint. Quando este erro ocorre, a maioria dos recursos do Office \u00e9 desativada. N\u00e3o ser\u00e1 poss\u00edvel criar novos documentos, editar os existentes ou salvar o seu trabalho at\u00e9 que o problema de ativa\u00e7\u00e3o seja resolvido.<\/p>\n  <p>Neste guia, analisaremos os motivos mais comuns pelos quais o Microsoft Office perde seu status de ativa\u00e7\u00e3o e forneceremos solu\u00e7\u00f5es passo a passo para corrigir o erro &#8220;Produto N\u00e3o Licenciado&#8221; para que possa voltar ao trabalho.<\/p>\n\n  <h2 id=\"what-causes-error\">O que causa o erro &#8220;Produto N\u00e3o Licenciado&#8221;?<\/h2>\n  <p>Esse erro normalmente aparece quando o Office n\u00e3o consegue verificar a sua assinatura ativa ou chave de produto. Os culpados mais comuns incluem:<\/p>\n  <ul>\n    <li>A sua assinatura do <a href=\"https:\/\/sortedkeys.com\/pt-pt\/produto\/conta-microsoft-365-professional-plus-5-dispositivos-subscricao-de-1-ano\/\">Microsoft 365<\/a> expirou e a cobran\u00e7a falhou.<\/li>\n    <li>Voc\u00ea est\u00e1 conectado ao Office com a conta da Microsoft errada.<\/li>\n    <li>M\u00faltiplas vers\u00f5es do Office (por exemplo, <a href=\"https:\/\/sortedkeys.com\/pt-pt\/produto\/chave-de-ativacao-do-office-2019-professional-plus-pc\/\">Office 2019<\/a> e <a href=\"https:\/\/sortedkeys.com\/pt-pt\/produto\/chave-de-licenca-do-microsoft-office-2021-professional-plus-pc\/\">Office 2021<\/a>) est\u00e3o instaladas, causando um conflito.<\/li>\n    <li>Voc\u00ea comprou uma chave tempor\u00e1ria barata de Licen\u00e7a de Volume (KMS) que a Microsoft colocou na lista negra.<\/li>\n  <\/ul>\n\n  <h2 id=\"fix-1-account\">Solu\u00e7\u00e3o 1: Verifique a sua Conta Microsoft<\/h2>\n  <p>O motivo mais comum para esse erro \u00e9 estar conectado \u00e0 conta errada. Se voc\u00ea comprou o Office com um endere\u00e7o de e-mail espec\u00edfico, voc\u00ea deve estar conectado com essa conta exata nos aplicativos do Office.<\/p>\n  <ol>\n    <li>Abra qualquer aplicativo do Office, como o Word.<\/li>\n    <li>Clique em <strong>Ficheiro<\/strong> > <strong>Conta<\/strong> (ou <em>Conta do Office<\/em>).<\/li>\n    <li>Em &#8220;Informa\u00e7\u00f5es do Usu\u00e1rio&#8221;, verifique qual endere\u00e7o de e-mail est\u00e1 conectado.<\/li>\n    <li>Se for a conta errada, clique em <strong>Terminar Sess\u00e3o<\/strong>, depois clique em <strong>Entrar<\/strong> e insira o endere\u00e7o de e-mail associado \u00e0 sua compra do Office.<\/li>\n  <\/ol>\n\n  <h2 id=\"fix-2-multiple-copies\">Solu\u00e7\u00e3o 2: Remova m\u00faltiplas c\u00f3pias do Office<\/h2>\n  <p>Ter duas vers\u00f5es do Office instaladas (como uma vers\u00e3o de avalia\u00e7\u00e3o pr\u00e9-instalada do Microsoft 365 ao lado do Office 2021 que comprou) confundir\u00e1 os servidores de ativa\u00e7\u00e3o.<\/p>\n  <ol>\n    <li>Pressione a <strong>Tecla Windows + R<\/strong>, digite <code>appwiz.cpl<\/code> e pressione Enter para abrir Programas e Recursos.<\/li>\n    <li>Navegue pela lista e procure por &#8220;Microsoft Office&#8221; ou &#8220;Microsoft 365&#8221;.<\/li>\n    <li>Se vir mais de uma vers\u00e3o, clique com o bot\u00e3o direito e escolha <strong>Desinstalar<\/strong> para a vers\u00e3o que voc\u00ea n\u00e3o possui.<\/li>\n    <li>Reinicie o computador e abra o Word. Pode ser solicitado que ative a sua vers\u00e3o restante.<\/li>\n  <\/ol>\n\n  <div class=\"sk-callout\">\n    <h3>Precisa de uma licen\u00e7a nova e genu\u00edna do Office?<\/h3>\n    <p>Se a sua chave antiga foi colocada na lista negra ou expirou, obtenha uma licen\u00e7a permanente e vital\u00edcia hoje mesmo. Oferecemos entrega imediata e garantias vital\u00edcias em chaves de varejo (Retail).<\/p>\n    <a href=\"https:\/\/sortedkeys.com\/pt-pt\/produto\/chave-de-licenca-do-microsoft-office-2024-professional-plus-pc\/\" class=\"sk-btn\">Obter o Office 2024 Pro Plus<\/a>\n    <br><br>\n    <a href=\"https:\/\/sortedkeys.com\/pt-pt\/produto\/chave-de-licenca-do-microsoft-office-2021-professional-plus-pc\/\" style=\"color: #F1F5F9; text-decoration: underline; font-size: 0.9em; display: inline-block; margin-top: 15px;\">Procurando pelo Office 2021? Clique aqui.<\/a>\n  <\/div>\n\n  <h2 id=\"fix-3-activation-troubleshooter\">Solu\u00e7\u00e3o 3: Use o Assistente de Recupera\u00e7\u00e3o e Suporte<\/h2>\n  <p>Se as corre\u00e7\u00f5es manuais n\u00e3o funcionarem, a Microsoft fornece uma ferramenta automatizada chamada <em>Assistente de Suporte e Recupera\u00e7\u00e3o da Microsoft (SaRA)<\/em>.<\/p>\n  <ol>\n    <li>Fa\u00e7a o download da ferramenta no site oficial de suporte da Microsoft.<\/li>\n    <li>Execute o instalador e selecione <strong>Office e Aplicativos do Office<\/strong>.<\/li>\n    <li>Selecione <strong>Instalei uma vers\u00e3o de assinatura do Office, mas n\u00e3o consigo ativ\u00e1-la<\/strong> (mesmo que tenha uma compra avulsa como o Office 2021, essa op\u00e7\u00e3o muitas vezes for\u00e7a a sincroniza\u00e7\u00e3o com o servidor).<\/li>\n    <li>Siga as instru\u00e7\u00f5es na tela para permitir que a ferramenta apague completamente os antigos tokens de ativa\u00e7\u00e3o e ressincronize a sua licen\u00e7a.<\/li>\n  <\/ol>\n\n  <h2 id=\"permanent-solution\">A Solu\u00e7\u00e3o Permanente: Obtenha uma Licen\u00e7a Genu\u00edna<\/h2>\n  <p>Se voc\u00ea tentou de tudo e o erro persiste, h\u00e1 uma alta probabilidade de que a sua chave de produto original fosse uma Licen\u00e7a de Volume (KMS) ilegal vendida por um revendedor n\u00e3o autorizado. Assim que a Microsoft deteta essas chaves, ela as desativa permanentemente, resultando no erro &#8220;Produto N\u00e3o Licenciado&#8221;.<\/p>\n  <p>Para evitar isso permanentemente, compre sempre licen\u00e7as de varejo (Retail) de revendedores confi\u00e1veis. As chaves de varejo s\u00e3o vinculadas \u00e0 sua Conta Microsoft para toda a vida, o que significa que voc\u00ea nunca enfrentar\u00e1 desativa\u00e7\u00f5es inesperadas.<\/p>\n\n  <div class=\"sk-related-posts\" style=\"margin-top: 2rem; padding: 1.5rem; background: #F8FAFC; border-radius: 8px; border: 1px solid #E2E8F0;\">\n    <h4 style=\"margin-top: 0; color: #0F172A;\">\ud83d\udcda Guias de Solu\u00e7\u00e3o de Problemas Relacionados<\/h4>\n    <p style=\"margin-bottom: 0.5rem; font-size: 0.95em;\">Ainda com problemas na instala\u00e7\u00e3o do Office? Confira os nossos outros guias passo a passo:<\/p>\n    <ul style=\"margin-bottom: 0; font-size: 0.95em;\">\n      <li><a href=\"https:\/\/sortedkeys.com\/pt-pt\/como-corrigir-falha-na-ativacao-do-produto-no-microsoft-office\/\">O Guia Definitivo para Corrigir &#8220;Falha na Ativa\u00e7\u00e3o do Produto&#8221; no Office<\/a><\/li>\n      <li><a href=\"https:\/\/sortedkeys.com\/common-microsoft-office-installation-issues-troubleshooting-guide\/\">Solu\u00e7\u00e3o de Problemas Comuns de Instala\u00e7\u00e3o do Microsoft Office (Ingl\u00eas)<\/a><\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"sk-faq\">\n    <h2 id=\"faq\">Perguntas Frequentes (FAQ)<\/h2>\n    <h4>Posso continuar a usar o Office se ele disser &#8220;Produto N\u00e3o Licenciado&#8221;?<\/h4>\n    <p>N\u00e3o. Quando o Office est\u00e1 em modo de funcionalidade reduzida, voc\u00ea pode abrir e imprimir documentos, mas n\u00e3o pode edit\u00e1-los ou criar novos at\u00e9 que o software seja ativado.<\/p>\n    <h4>Por que o meu Office de repente ficou sem licen\u00e7a?<\/h4>\n    <p>Isso geralmente acontece se a cobran\u00e7a do seu Microsoft 365 falhou, voc\u00ea saiu da conta que possui a licen\u00e7a, ou se uma chave tempor\u00e1ria de Volume KMS foi detectada e bloqueada pela Microsoft. Voc\u00ea pode ler mais sobre isso na <a href=\"https:\/\/support.microsoft.com\/pt-pt\/office\/erros-de-produto-n%C3%A3o-licenciado-e-de-ativa%C3%A7%C3%A3o-no-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380\" target=\"_blank\" rel=\"noopener noreferrer\">documenta\u00e7\u00e3o oficial de suporte da Microsoft<\/a>.<\/p>\n    <h4>Reinstalar o Office resolve o erro de ativa\u00e7\u00e3o?<\/h4>\n    <p>\u00c0s vezes, sim. Se houver um arquivo de registro corrompido ou v\u00e1rias vers\u00f5es conflitantes instaladas, uma reinstala\u00e7\u00e3o limpa usando o Assistente de Suporte e Recupera\u00e7\u00e3o da Microsoft resolver\u00e1 o problema.<\/p>\n  <\/div>\n<\/div>\n\n<style>\n  .sk-blog-content {\n    font-family: 'Inter', sans-serif;\n    color: #0F172A;\n    line-height: 1.7;\n  }\n  .sk-blog-content h2, .sk-blog-content h3, .sk-blog-content h4 {\n    font-family: 'Montserrat', sans-serif;\n    color: #0F172A;\n    margin-top: 2rem;\n    margin-bottom: 1rem;\n    font-weight: 700;\n  }\n  .sk-blog-content a {\n    color: #14B8A6;\n    text-decoration: none;\n    font-weight: 600;\n  }\n  .sk-blog-content a:hover {\n    text-decoration: underline;\n  }\n  .sk-toc {\n    background: #F1F5F9;\n    padding: 1.5rem;\n    border-radius: 8px;\n    margin-bottom: 2rem;\n    border-left: 4px solid #14B8A6;\n  }\n  .sk-toc h3 {\n    margin-top: 0;\n  }\n  .sk-toc ul {\n    list-style-type: none;\n    padding-left: 0;\n    margin-bottom: 0;\n  }\n  .sk-toc li {\n    margin-bottom: 0.5rem;\n  }\n  .sk-callout {\n    background: #0F172A;\n    color: #FFFFFF;\n    padding: 2rem;\n    border-radius: 12px;\n    text-align: center;\n    margin: 2rem 0;\n  }\n  .sk-callout h3 {\n    color: #FFFFFF;\n    margin-top: 0;\n  }\n  .sk-callout p {\n    color: #F1F5F9;\n    margin-bottom: 1.5rem;\n  }\n  .sk-btn {\n    display: inline-block;\n    background: #14B8A6;\n    color: #FFFFFF !important;\n    padding: 0.8rem 1.5rem;\n    border-radius: 6px;\n    font-weight: 700;\n    text-transform: uppercase;\n    transition: background 0.3s ease;\n  }\n  .sk-btn:hover {\n    background: #0D7A6E;\n    text-decoration: none !important;\n  }\n  .sk-faq h4 {\n    margin-bottom: 0.5rem;\n  }\n  .sk-faq p {\n    margin-top: 0;\n    margin-bottom: 1.5rem;\n  }\n\n  \/* Force WordPress Featured Image to Shrink *\/\n  body.single-post img.wp-post-image, \n  body.single-post .entry-header img, \n  body.single-post .wd-post-thumb img,\n  body.single-post figure.entry-thumbnail img,\n  body.single-post .article-inner > header img {\n      max-height: 450px !important;\n      width: auto !important;\n      margin: 0 auto 30px auto !important;\n      display: block !important;\n      border-radius: 12px !important;\n      object-fit: contain !important;\n  }\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>\u00cdndice O que causa o erro &#8220;Produto N\u00e3o Licenciado&#8221;? Solu\u00e7\u00e3o 1: Verifique a sua Conta Microsoft Solu\u00e7\u00e3o 2: Remova m\u00faltiplas<\/p>\n","protected":false},"author":40,"featured_media":22872,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[964,970],"tags":[],"class_list":["post-22871","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centro-de-ajuda","category-resolucao-de-problemas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como corrigir Produto N\u00e3o Licenciado do Office | SortedKeys<\/title>\n<meta name=\"description\" content=\"Est\u00e1 recebendo o erro Produto N\u00e3o Licenciado do Microsoft Office no Word ou Excel? 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