Privacy Policy
At Sorted Keys LLC, we are dedicated to safeguarding your personal data, ensuring full transparency in our technical operations, and upholding strict compliance with global privacy standards.
Your Privacy & Data Security First
We never sell, rent, or monetize your personal information. All customer data is processed solely to fulfill software purchases, provide genuine Microsoft activation keys, and maintain enterprise technical support.
1. Who We Are
Sorted Keys LLC (“us”, “we”, or “our”) operates the sortedkeys.com website (the “Service”).
Headquartered in Albuquerque, New Mexico, Sorted Keys LLC is an officially registered Microsoft Partner specializing in digital software licensing. This Privacy Policy outlines our procedures regarding the collection, use, and disclosure of personal data when you interact with our platform.
We will not use or share your personal data with anyone except as explicitly set forth in this Privacy Policy. By accessing or using our Service, you agree to the collection and use of information in accordance with this document.
2. What Personal Data We Collect
We collect only the minimum personal data required to securely process software transactions, deliver authentic digital keys, and provide customer support.
Payment Processing & Financial Security
We utilize tier-1 PCI-DSS compliant third-party payment gateways (including Stripe and PayPal) to handle financial transactions. Sorted Keys LLC does not collect, process, or store payment card details on its servers. All billing data is transmitted directly through encrypted gateways subject to the respective provider’s strict privacy policy.
Order Fulfillment & Account Data
When you complete a purchase or contact our support team, we securely record:
- Full Name and primary e-mail address (used for automated 60-second digital key dispatch).
- Billing address and country (required for sales tax compliance and fraud prevention).
- Contact telephone number (for urgent order or activation verification).
- System specifications or error codes voluntarily provided during technical support requests.
System Cookies
We utilize essential and performance cookies to facilitate your purchasing experience:
- Functional Cookies: Crucial for secure checkout operations, session management, and shopping cart retention.
- Analytical Cookies: Provide aggregated metrics regarding page load velocity and server response times.
- Preference Cookies: Preserve your preferred store language and currency display settings.
3. Who We Share Your Data With
We respect customer privacy and never disclose personal data to third parties, except in the following strictly regulated circumstances:
- With certified payment processors to securely finalize retail transactions.
- With authorized Microsoft licensing portals (solely when necessary to register dedicated enterprise tenant licenses).
- With infrastructure hosting and security providers bound by strict confidentiality and non-disclosure agreements.
- When mandated by lawful subpoena, court order, or regulatory compliance bodies.
Google Customer Reviews Program
Sorted Keys LLC participates in the Google Customer Reviews program to ensure transparent buyer feedback and service verification. As part of this program:
- Third parties, including Google, may place and read cookies on your browser, or employ web beacons and comparable tracking technologies to collect relevant transactional data.
- Upon checkout completion, transaction details (such as order ID and e-mail) may be securely shared with Google to send a single, voluntary post-delivery customer satisfaction survey.
4. How Long We Retain Your Data
We store personal data strictly for the duration necessary to satisfy operational, warranty, and statutory obligations:
- Financial & Order Records: Maintained for standard statutory tax, accounting, and compliance timeframes.
- Account & License History: Preserved securely while your account remains active to permit instant digital license re-retrieval.
- Technical Support Logs: Archived to reference prior activation troubleshooting, DISM repair requests, and warranty claims.
5. GDPR Compliance & Cookie Consent
In accordance with the European Union General Data Protection Regulation (GDPR) and the ePrivacy Directive, Sorted Keys LLC operates on an Explicit Prior Consent standard. No non-essential cookies (such as marketing trackers or performance analytics) are initialized until you affirmatively click “Accept” on our CookieYes compliance banner.
Exercising Your Cookie Rights
You maintain the right to withdraw or modify your consent settings at any moment. Simply click the floating “Revisit Consent” badge situated at the bottom of our site to adjust cookie categories or reject optional trackers.
6. Your Data Protection Rights
Depending on your jurisdiction (including the EU/EEA, UK, and California under CCPA/CPRA), you are entitled to exercise the following privacy rights:
- Right to Access: Request a comprehensive export of personal data maintained within our systems.
- Right to Rectification: Update inaccurate, incomplete, or outdated account records.
- Right to Erasure (“Right to be Forgotten”): Request the complete deletion of your personal data, subject to statutory tax retention laws.
- Right to Data Portability: Obtain your digital transaction records in a structured, commonly used machine-readable format.
7. Contact Us Regarding Privacy
Sorted Keys LLC
1209 Mountain Road PL NE, Suite N
Albuquerque, NM 87110, United States
Telephone: +1 (575) 217-1648
To exercise your statutory data protection rights or submit a privacy inquiry, please reach out through our official channels below: